What to Look For in a Commercial HVAC Repair Company

Is your commercial HVAC unit broken? Whether it's because of age-related wear and tear or a lack of maintenance, you'll need to bring in the pros.

When you need commercial HVAC repair, finding the right service provider is key. A company that specializes in the residential market won't cut it. You'll need to find a service provider that focuses on the commercial segment.

So that you find the right company to help you with your HVAC repair needs, here's a look at what to look for in a commercial HVAC repair company.

Find Company with Commercial HVAC Repair Experience

It's critical that you find a company that focuses on the commercial niche. Your staff, clients, and visitors depend on your HVAC system. If it's not running properly, your operations could be adversely affected.

Commercial HVAC repair companies have the right experience, staff, and equipment. You can call some of them up and enquire about how long they've been in operations. You might even ask for references.

It's also important to ask HVAC companies about their experience in working on the type of unit you have. Commercial HVAC systems are more complex than the residential varieties, so experience and expertise matter. 

Insurance and Licenses

When looking for a commercial HVAC repair contractor, you shouldn't overlook the importance of finding one with the right insurance coverage and licenses. Don't assume that they have these credentials. Not all of them do.

You'll want to verify that the service provider and any staff members who'll work on your HVAC system have valid professional credentials. Otherwise, you might end up being dissatisfied with the level of service you receive.

Ensure that you find a service provider with the right insurance coverage. You'll want to be safeguarded from any issues that might occur during the HVAC repair or maintenance process. 

If you don't verify that the company you hire has the right coverage, you might be found liable if there is any property damage or if there are any accidents leading to injuries. You'll want to avoid these issues at all costs.

General liability insurance and workers' compensation coverage are, therefore, a must. It's equally important that the company you hire have technicians with the proper licenses to be doing commercial HVAC work.

Referrals

The advertising industry has known for a long time that the best form of advertising is the word-of-mouth variety. So if you want to find a reputable HVAC repair company, ask someone whose opinion you respect.

Turn to anyone who has received commercial HVAC repair service. Ask who they hired, what their experience was like, how satisfied they were with the services rendered, and if they would recommend the service provider.

Another option is to check out the Better Business Bureau's website to see what sort of ratings different service providers have been given. This sort of due diligence will help you to weed out bad actors.

Range of Services

It's also important that you find a provider of commercial HVAC repair service that has a wide range of options available. In other words, you'll want a company that can install, maintain, and repair HVAC units.

If you ultimately choose a company that only, for instance, installs units, you'll have to reach out to another company down the road for maintenance or repair services. That'll mean having to do more searching and vetting.

It'll be more worth your while to find an HVAC repair company that can handle all of your needs now and in the future. The staff will be more familiar with your specific setup, which will potentially lead to better service.

Online Reviews

While you won't want to make a decision solely based on online reviews, comments made by people who have hired HVAC repair companies can help. You'll get the opportunity to comb over the experiences of various clients.

At the very least, online reviews and testimonials can provide some leads for you to follow up on. You can conduct some more research and then figure out which companies warrant further investigation and which ones don't.

Certifications

It's also important to find companies that have recognized industry certifications, such as the North American Technician Excellence designation. All commercial HVAC technicians should have this certification.

There's nothing wrong with calling up some companies and asking about certifications. While you'll want to enquire about HVAC repair costs, you'll also want to find out as much as you can about the technicians.

HVAC repair companies that employ technicians with the right training, skills, and certifications demonstrate a commitment to providing superior service. So you'll want to consider phoning them up to enquire about special skills.

Online Presence

You'll definitely want to find an HVAC repair company that has an online presence. In this day and age, you should be suspicious of any service provider that doesn't have a website that you can go to for information.

Whether you want to see the range of services offered, the unique value proposition, or other things you'll need to make a decision, a website is critical. So it's best to choose a company with an online presence.

Do You Need to Find a Dependable Service Provider?

If you live in the Hutto, Texas area and need to find a service provider, you can type "commercial HVAC repair near me" into a search engine. You can also simply get in touch with us to get the help you need.

We're a premier commercial HVAC repair, sales, installation, and service company. Our certified technicians will get the job done right at your commercial facility the first time around.

If you have any questions, give us a call to speak with one of our customer care associates. You can also get in touch via our online form, and someone will get in touch as soon as possible.

Previous
Previous

Is Your Home AC Not Cooling? 5 Causes (and Solutions)

Next
Next

How Much Does Air Conditioning Repair Service Cost?